30 May 2008

IT does not reduce bureaucracy

I was forwarded a comment about why IT does not, as some have claimed, eliminate bureaucracy. I liked the comment as it has a real truth - am sure this is not the first person to say it - anyhow here is what the blog by the name of mopsos said: "IT merely increases the productivity of bureaucracy. The only thing that eliminates bureaucracy is trust. A real paperless organization is not one that uses electronic files instead of paper, but one who does not need to keep track of everything it does."

Another aspect of IT that concerns is the growing disparities in access to information and communication technologies - a digital divide is a new cause of social disparity which risks further excluding populations that are already vulnerable. Indeed new digital technologies have become an essential tool in all areas of life, including employment, education, and in personal leisure activities, yet not all have access. It was therefore good to see the Green party policy of Open source software (i) being pushed again last week in the EU by Caroline Lucas MEP. Some EU Member states have already implemented the technology to great effect, but more could be done. See more re Caroline Lucas' call here.

(i) Open source software is computer software which makes its source code available under copyright, allowing users to use, change and distribute it freely. This is in stark contrast to the kind of closed source, or proprietary software produced by companies such as Microsoft.

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